Features
See how our software can transform your support process and improve customer satisfaction.
Multilingual
Expand your reach and improve customer satisfaction with our multilingual support.
Guides
Improve customer experience with our support platform that offers both traditional articles and step-by-step guides.
Categories & Tags
Organize and streamline your content with our intuitive categories and tags.
Embed and API
Empower your platform with our powerful API and easy-to-embed solutions.
Keep your customers engaged by providing a simple solution. Create a step-by-step guide to help them solve their problems.
Step-by-step guides provide clear instructions, improve understanding and confidence, reduce support ticket volume, save time and resources, and increase customer satisfaction and retention. They are a powerful tool for enhancing your support strategy and improving the overall customer experience.
Team Support
Boost productivity and streamline workflows with team support that allows for multiple editors, admins, and contributors.
Customizations
Personalize your knowledge base with our customizable colors, links, header, and footer options to match your brand's identity.
Public / Private
Choose the level of accessibility for your knowledge base with our public or private access options, ensuring the right audience has access to your information.
Search
Save time and increase productivity by providing a search function that allows users to find the information they need within seconds.
Analytics
Track your knowledge base performance and improve user experience with our powerful analytics tools.
User Feedback
Get valuable feedback on your articles with our user rating system that allows users to rate articles as happy, sad, or neutral.
Checkout the video to see how you can create a knowledgebase in less than 5 minutes.